Management & Staff Development Training

The following is a summary of the various services that Pedley Training Solutions (PTS) can provide to its clients.

Our trainers adopt an enthusiastic, energetic, participative and facilitative style when delivering training material, which enables individuals to take on board and internalize information and encourages them to learn. This also enables individuals to enjoy their learning as well as receiving the relevant knowledge to help them develop.

1. MANAGEMENT AND SUPERVISORY COURSES
Managers and supervisors are critical members of any organization and are responsible for getting results through their teams. The following courses are designed to enable them to develop their knowledge, skills and attitude, leading to improving their performance and compliance with relevant and ever-changing employment law.

• Absence Management
• Appraisal Skills
• Disciplinary and Grievance Handling
• Management and Leadership Development
• Managing Conflict
• Managing Change
• Managing Diversity – Equality of Opportunity
• Motivation – How to Motivate Your team
• Recruitment and Selection
• Team Building for Managers
2. DEVELOPMENT TRAINING (for all employees)
Staff development is a crucial part of high performing companies and research shows that companies that invest in employee development perform better. The following courses will enhance employees’ knowledge, skills and attitudes, leading to enhanced performance within the workplace.

• Customer Service
• Managing Change
• Presentation Skills Training
• Team Membership
• Time Management
• Assertiveness Skills



3. SAFETY TRAINING
Many organizations work in a safety critical environment and, therefore, understanding safety is very important. The following courses help individuals understand the importance of safety and can be designed to meet the needs of the company.

• Mental Health Awareness
• Incident Investigation for Managers and Supervisors
• Drug and alcohol (Substance Misuse) Awareness
• Safety Training for Managers
• Safety Training for Drivers and Operative
4. BESPOKE TRAINING SERVICE
The design of bespoke training and development courses will assist companies with the needs of their industry, culture and customer requirements. These bespoke training courses will also follow specific policy and procedures relevant to the company concerned.

5. MANAGEMENT ADVICE AND CONSULTANCY
Many businesses do not have an internal HR team. We can provide up-to-date HR advice and guidance to assist with the various issues that companies and their managers are confronted with on a day-to-day basis.

Our practical, hands-on support can help with the pressure of dealing with situations, such as:

▪ Recruitment process and procedures
▪ Managing sickness and absence
▪ Dealing with performance and disciplinary issues
▪ Handling complaints and grievances
▪ Managing equality of opportunity issues

We can help ensure that you have all the right employment policies in place and you are following current employment law. Our consultancy service can help managers get results within the relevant legislation and regulations.